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AcuLaser C1100, CX11N and CX21N: Samples library for print quality issues

RELATES TO:

  • Examples of print quality issues to aid troubleshooting.
  • These models: AcuLaser C1100, CX11N, CX21N and all variants.

EXPLANATION:

This is a gallery of print samples to help you in identifying print quality issues mentioned in other support articles. For technical assistance see the following Related Article: AcuLaser C1100, CX11N and CX21N: Troubleshooting print quality issues.

Info Icon Tip:

Click on an image to open a larger version in a new window.

SOLUTION:

Check the symptoms described below and click on the 'Show' button below the symptom that best describes your printout result.


  1. Vertical gap(s) in the print (across all colours)


    Figure 1 Figure 2 Figure 3
    Very faint vertical gap on right side Faint vertical gap on right side Faint vertical gap on right side
    Figure 4 Figure 5 Figure 6
    Vertical gap on right side Vertical gap on right side Large vertical gaps on right side
    Figure 7 Figure 8 Figure 9
    Wide vertical gaps on right side Wide vertical gaps on right side Numerous vertical gaps towards the right
    Figure 10 Figure 11 Figure 12
    Wide vertical gap on right side, many other faint vertical gaps Numerous vertical gaps left and right Vertical gap towards the left of the page
    Figure 13 Figure 14
    Vertical gap towards the left of the page Wide vertical gap at the left of the page


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  2. Vertical gap(s) in the print (across one colour only, or in different places)


    Figure 1 Figure 2 Figure 3
    Gap in cyan only Gaps in cyan, magenta and black Large gap in cyan only
    Figure 4
    Yellow mostly missing, and other gaps across all colours


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  3. Teardrop marks, scuff marks and/or scratch marks (across all colours)


    Figure 1 Figure 2 Figure 3
    Teardrop marks circled in red Scuff marks, and long teardrop mark towards the right Scuff marks, and long teardrop mark towards the right
    Figure 4 Figure 5 Figure 6
    Scuff marks, and long teardrop mark towards the right Scuff marks, and long teardrop mark towards the right Scuff marks, and teardrop marks towards the right
    Figure 7 Figure 8 Figure 9
    Scuff marks, and long teardrop mark towards the left Scuff marks, and long teardrop mark towards the right Scuff marks, and long teardrop mark towards the right
    Figure 10 Figure 11 Figure 12
    Teardrop marks towards the right Teardrop marks on the left and right Close-up of scuff marks
    Figure 13
    Close-up of scuff marks


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  4. Dots on the page (also known as "Traffic Lighting", and CMYK dots)


    Figure 1 Figure 2 Figure 3
    Coloured dots 51mm in from the right side, circled in red Close-up of CMYK dots in Figure 1 Close-up of CMYK dots in Figures 1 and 2
    Figure 4 Figure 5 Figure 6
    CMYK dots 51mm in from the right side CMYK dots on the left side of the page Numerous sets of CMYK dots, also outside the printed area
    Figure 7 Figure 8
    Numerous sets of CMYK dots packed closely together Sets of CMYK dots across the page in a row


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  5. Colour bleed and smudged edges (one or more colours)


    Figure 1 Figure 2 Figure 3
    Colour bleed above and below magenta, outlined in red Colour bleed below magenta, outlined in red Close-up of magenta block showing colour bleeding
    Figure 4 Figure 5
    Larger example of magenta block showing colour bleeding Sample image showing colour bleeding, circled in red


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  6. Track marks or dark lines (across all colours)


    Figure 1 Figure 2 Figure 3
    Dirty vertical marks, scuffed yellow Dark vertical marks on the right hand side Two vertical track marks and a gap near the centre of the page
    Figure 4 Figure 5 Figure 6
    Faint vertical track marks, left of centre Faint vertical track marks, left of centre Vertical dirty marks and scuffed colours
    Figure 7 Figure 8 Figure 9
    Vertical track marks Series of vertical, central track marks Series of vertical, central track marks


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  7. Faint or patchy prints, toner not fixing to the page, smudged marks on the page


    Figure 1 Figure 2 Figure 3
    Toner not fusing, visible roller marks Toner not fixing to the page Marks on the page


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  8. Multicoloured stripe(s) down the centre of the page (across all colours)


    Figure 1
    Multicoloured bars down the page


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  9. Incorrect colours


    Figure 1 Figure 2 Figure 3
    Incorrect colours 1 Incorrect colours 2 Incorrect colours 3
    Figure 4 Figure 5 Figure 6
    Incorrect colours 4 Incorrect colours 5 Incorrect colours 6
    Figure 7
    Incorrect colours 7


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  10. Multiple issues


    Figure 1 Figure 2 Figure 3
    Colour bleed, and gaps in black only Large gaps in the print, and traffic light marks 51mm from the right Gap in print down the right side, gaps affecting cyan only, and traffic light marks towards the right
    Figure 4 Figure 5 Figure 6
    Gaps in print right side, yellow missing almost completely Vertical gaps through colours left of centre, wide gaps in black only Gap in print right side, and track mark down the centre of the page
    Figure 7 Figure 8
    Incorrect colours, and gap in print down the right-hand side Vertical marks in colours, horizontal rollers marks in black only


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