ReadyPrint | Error Codes

Applies To

  • Software/Service: ReadyPrint EcoTank, ReadyPrint Flex — scope varies by code, noted in the table below.
  • Related Articles:
    • KA-01480 (keeping firmware up to date)
    • KA-01661 (ReadyPrint eligibility requirements)
    • KA-01994 (managing your account, plan, and device details).

Description

If your printer shows a ReadyPrint-related warning or error code — on its own screen, or in a message on your computer — find the matching code below for what it means and how to resolve it.

Solution

Code Applies To What It Means Solution
950140 ReadyPrint EcoTank & Flex The printer can't communicate with the ReadyPrint server. Check the printer's internet connection, then try again.
950141 ReadyPrint EcoTank The printer appears to be deregistered from ReadyPrint. Log into your ReadyPrint account and check that this printer is still listed as registered.
950141 ReadyPrint Flex The printer appears to be deregistered from ReadyPrint. Check that the printer's serial number (found under the scanner tray) matches the serial number on your ReadyPrint account, then confirm the account still shows as registered. If it doesn't match, see KA-01939 ("Update or Swap a Serial Number") to correct it.
950142 ReadyPrint Flex The printer is registered but isn't currently allowed to print. Check the printer's internet connection. If it's connected, log into your account and verify the monthly fee has been collected successfully.
950142 ReadyPrint EcoTank The printer is registered but isn't currently allowed to print. Check the printer's internet connection. If it's connected, log into your account and verify the monthly fee has been collected. If the issue persists after checking both, update the printer's firmware — see KA-01480.
950143 ReadyPrint EcoTank & Flex General ReadyPrint communication error.
  1. Restart the printer.
  2. Confirm the printer is connected to Wi-Fi with internet access.
  3. Try printing again.
  4. Check for a firmware update — see KA-01480.
If the issue continues, the printer's ReadyPrint plan may show as cancelled — log into your ReadyPrint account to check, and recreate the plan using the same account and printer if needed.
950144 ReadyPrint EcoTank & Flex The printer tried to contact the ReadyPrint server on startup, but the attempt failed. Reboot the printer, check its connection, and try again.
951000 ReadyPrint EcoTank & Flex General communication warning — the printer couldn't reach the ReadyPrint subscription server. Reboot the printer, check its connection, and try again.
Cannot Recognise Ink Cartridge ReadyPrint Flex The printer's control panel shows "Maintenance Error — Cannot recognize Ink Cartridge," and/or the computer shows a similar message recommending genuine Epson cartridges. Update the printer's firmware — see KA-01480.
Note: If a code isn't listed here, or the suggested steps don't resolve it, contact Epson support directly.