ReadyPrint | I am paying my ReadyPrint subscription every month but I am not receiving my ink every month, why is that?

Applies To

• Software/Service: ReadyPrint Flex.
• Related Articles:KA-01662 (ReadyPrint Portal — check your print usage to estimate when your next delivery is likely).

Solution

When you subscribe to ReadyPrint, an initial set of XL cartridges is shipped to you free of charge as soon as you sign up. After that, replacement cartridges are sent automatically before your current ones run out — based on your actual print volume, not on a fixed monthly schedule.

This means the timing of ink deliveries varies depending on how much you print: print more, and deliveries arrive more often; print less, and they arrive less often. Your monthly subscription fee covers the ink allowance itself, not a fixed delivery schedule.