How to Install Document Capture Pro for Your Epson Scanner

Applies To

  • Operating Systems:
    • Windows 7, 8/8.1, 10, 11 (Document Capture Pro)
    • macOS 10.8 or later (Document Capture)
    • Windows Server 2012/2012 R2/2016/2019/2022 (Document Capture Pro Server)

  • Hardware: Selected Epson products.

  • Related Articles:
    • KA-01598 (basic scan using Document Capture Pro — once installed)
    • KA-01596 (scan to cloud)
    • KA-01612 (Document Capture Pro Server — scan to folder)
    • KA-01613 (Document Capture Pro Server in a VMware environment)

Description

Document Capture Pro suits everyone from beginners to advanced users. Beyond basic scanning, it offers scan-to-cloud, scan-to-FTP, and scan-to-SharePoint, along with batch separation, barcode recognition, and zonal OCR-A/OCR-B support.

Symptoms

  • You need to install Document Capture Pro for a compatible Epson scanner.
  • Document Capture Pro is missing after installing Epson Scan.
  • You cannot find a download for Document Capture Pro.

Solution

  1. If an older version of Epson Scan / Epson Scan 2 or Document Capture Pro is installed and you are experiencing installation issues, uninstall it before installing the latest version.
  2. Download and install the latest version of Epson Scan / Epson Scan 2 from the Epson Support website.
  3. Visit the Document Capture Pro download page, select the version(s) you need, fill in the required fields, and click Proceed to Download.
    Note: Document Capture Pro is only available for supported Epson products. If your product is not listed on the Document Capture Pro download page, it may not be compatible with the software.
  4. Follow the on-screen instructions to complete installation.
  5. Once installation finishes, restart the computer.
  6. After restarting, Windows completes the installation. Make sure the compatible scanner is connected via USB or network cable.

To start scanning: select Start > All Programs (or Programs) > Epson Software > Document Capture Pro. See KA-01598 for a full walkthrough of your first scan, or use the Help menu within the application.