Epson Support: Drivers, Downloads & Product Help

Find drivers, software, manuals and troubleshooting guides for your Epson printer, projector or scanner

To get the appropriate support for your product, please enter the model of your product or the serial number. By using the serial number of your product, you will also be able to see warranty/contract information registered to your product.

From the product specific support page, you will find drivers, software, manuals and warranty information. Click here to view the standard Epson Commercial Warranty terms.

To get the appropriate support for your product, please enter the model of your product or the serial number. By using the serial number of your product, you will also be able to see warranty/contract information registered to your product.

From the product specific support page, you will find drivers, software, manuals and warranty information. Click here to view the standard Epson Commercial Warranty terms.

You will also find the details about contacting Epson Support on the “Contact Us” tab. First we will ask you to share some information about your reason for contacting Epson Support and guide you through contacting us.

Quick Access

Software & Apps

Discover the latest tools designed to help you get more from your Epson products. From setup and maintenance to creative workflows, our software and apps make every task faster, easier and more intuitive.

A person, wearing a gray shirt and olive jacket, uses a tablet while standing beside an Epson printer.
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Sustainability

As a global organisation, we aspire to contribute to achieving a more sustainable future. This goal requires us to address societal issues and drive transformational change.

Our Environmental Vision 2050 was conceived, not from a what we can or cannot achieve perspective, but from what we must achieve as a global manufacturer.

Buying guides

Warranty

How do I register my product?

1.Visit the Registration Page: https://register.epson-europe.com/

2. Complete the Registration Form

  • Select your printer model and enter its serial number.

  • Provide your details: name, email address, country, date of birth, date of purchase, and indicate whether the device is for personal or business use.

3. You can choose to receive driver/software updates and marketing information.

4. Once completed, submit the form to complete your registration

Important: Registering your product here does not enroll it in any warranty promotion. To claim a warranty promotion, please visit: https://www.epson.co.uk/en_GB/promotions.

How do I register for a promotion?

How do I register for a promotion?

Go to the promotions website https://www.epson.co.uk/en_GB/promotions and select the promotion you would like to claim for, follow the instructions on the claim page to register for the selected promotion

How do I register my extended warranty?

1. Visit the Epson CoverPlus registration page and select the User Type:

  • Home Customer

  • Business Customer

  • Reseller

2. On the form, choose your Country and provide your Name, Company Name (If applicable) and email address.

3. Enter your activation details

  • CoverPlus Security Number (16 digit number found on your CoverPlus pack).

  • Product serial number (Serial Number should be 10 or 11 alphanumeric characters).

  • Date of purchase (must be within 60 days of product purchase date).

4. Review and accept the CoverPlus Terms & Conditions, then submit the form.

5. You should receive a confirmation email once your registration is successful.

How do I check my warranty?

Enter your product serial number into the Search by Serial Number box and click search to see the warranty status of your product.

When will the extended warranty be reflected?

If you have registered a CoverPlus with a 16 digit code this will be instantly reflected on the website by checking with the serial number.

Promotional warranties will not reflect straight away, you must wait up to 30 days for the extended warranty to be reflected on the website.

Refer to the “How do I check my warranty?” for assistance on how to see your updated warranty information.

Support

How do I request a repair or service?

If you experience a fault with your Epson product, please contact Epson Support. Our team will guide you through some troubleshooting steps to try and resolve the issue. If a repair is required, the support team will arrange this for you.

You can find full details on how to contact Epson Support under the "Contact Us” tab. Before connecting you with an advisor, we’ll ask for some information in order to direct you to the correct department.

How do I find my serial number?

The 10-digit serial number (or 11-digit for projectors) is located on the device’s label, between two asterisks.

Your product serial number appears on the side, back, or bottom of your product. It may also appear on a label beneath your product's scanner unit or printer cover.

How can I find my admin password?

The admin password for your Epson product can be found on a sticker attached to the device.

If you’re having trouble locating the sticker, please visit the link below for guidance: https://www.epson.co.uk/en_GB/faq/KA-02053/contents?loc=en-us

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