Since upgrading to macOS 15 Sequoia, Image Capture has not been working as expected
There are several different issues you may experience when using an Epson Scanner product with Image Capture on macOS 15 Sequoia. These are covered below.
Parts of the user interface disappears after making a manual scan
You may see parts of the user interface disappear after making a scan using the 'Manual' setting.
Unwanted images are created when scanning using the duplex function
When selecting the duplex option in Image Capture to use with a duplex (double-sided) capable scanner, the software may produce additional unwanted images.
Scanning fails to complete, or image fails to be saved
When scanning in Image Capture and selecting the 'JPEG2000' file option, the program may present an error 'The file failed to save' or the scan may not complete.
Solution
These issues are Operating System bugs and have been reported directly to Apple and it will be their responsibility to address and fix them. If your product supports Epson Scan then, please download, install and use this software to continue scanning.